aion. All services
WhatsApp Commerce

Customers order on WhatsApp.
You get a real order.

Your customers already message you on WhatsApp. The problem is what arrives: free-text messages with no order code, no stock check, no record — and someone on your team retyping all of it.

AION builds the layer that turns those messages into structured orders and bookings. The customer browses a bilingual storefront, taps to order, and WhatsApp opens with a complete, coded order already written. Your side gets stock, pricing, status and history — automatically.

Get your fixed quote See our work
What you get
  • Bilingual Arabic + English storefront, built for phones first
  • Cart builds a structured WhatsApp order with its own code (ORD-042)
  • Live order-tracking page the customer can check any time
  • Prices and stock enforced by your database, not by hand
  • Every order lands in your POS, CRM or admin panel — no retyping
  • No app to install, no login, no new habit for your customers

Why WhatsApp beats a checkout form here

In Lebanon and across the Gulf, business runs on WhatsApp. Asking a customer to create an account and enter card details loses most of them; asking them to tap a button that opens a chat they were already going to send loses almost none. We keep the habit and fix the data.

The order code is the whole trick

A free-text order is a conversation. A coded order is a record — it can be tracked, costed, prepared, and reconciled at the end of the day. Bait Zeina went from mental math at the counter to structured orders, live kitchen visibility and honest daily books, without changing how customers order.

Real proof — Bait Zeina

Bait Zeina's customers order through WhatsApp with structured order codes and live tracking — read how it works.

Read the case study
Common questions
Is this a chatbot?

No — and we will not sell you one we have not built. This is a structured ordering and booking flow: your storefront composes a complete, coded WhatsApp message and your system records it. A human on your side still answers, with all the information already in front of them.

How long does it take to launch?

A storefront with WhatsApp ordering typically goes live in 2–4 weeks, depending on how much of your catalogue, pricing and stock has to be modelled.

Does it work in Arabic?

Yes. Every storefront we build is bilingual Arabic/English with full right-to-left layout, and the WhatsApp order is composed in the language the customer was browsing in.

Can it handle cash on delivery and two currencies?

Yes. Bait Zeina settles mixed USD/LBP payments with live change math at the house rate, and vitaminshop.lb runs cash on delivery across Lebanon.

One call. One fixed quote.

Tell us what's eating your time — we'll tell you what we'd build.

Tell us about your project

We'll email your enquiry to our team — and you can add WhatsApp if you prefer to chat.